The efficiency of your calltakers and dispatchers can be one of the single largest factors in determining the success of your operation. If calltakers cannot process calls quickly enough, prospective passengers end up waiting and may simply hang up to go to your competition. The intuitive Arcus user interface allows your operators to process calls as efficiently as possible, maximizing the use of your vehicles and the flow of work to your drivers/members.
Arcus
Arcus is a hosted, browser based fleet management and dispatch system designed to streamline business processes and optimize asset utilization. Arcus allows licensed for-hire fleet operators to provide passengers and drivers with features and functionality similar to leading Transportation Network Companies (TNCs).
Cabmate
The Cabmate dispatch engine is well suited to cloud deployments and fleets of all sizes. Cabmate is built upon the Linux operating system and MySQL database to deliver an enterprise class dispatch solution.
XDS
XDS is a powerful, highly configurable dispatch platform used by many leading fleet operators. XDS is a Microsoft Windows based solution built upon the powerful Microsoft SQL Server database.
Fleet Analytics
The Fleet Analytics service leverages best-in-class Business Intelligence tools to present a comprehensive view of the performance and metrics related to your Mobile Knowledge technologies and related fleet activity.
Fleet Analytics can also interface to select 3rd party data sources providing even better visibility into your operations.
To learn more about how Mobile Knowledge can assist you. |