Coventry Connections Adds 13th Fleet and Orders New MDTs for Operations
Standardizes Equipment & Infrastructure upon Series 2008 Mobile Data Terminal Platform
Mobile Knowledge in pleased to announce that it has entered into agreements with Coventry Connections, headquartered in Ottawa Canada, to upgrade its fleets of more than 1,100 taxicabs to the Series 2008 Mobile Data Terminal.
Coventry was founded by industry veteran Hanif Patni following his decades of experience in large scale fleet operations and technology initiatives in Europe and Asia. The company has achieved unprecedented growth through a combination of strategic acquisitions and partnerships providing taxi, limousine, towing and shuttle bus services.
Coventry Connections has extended the boundaries of centralized dispatch, account management, card processing, and insurance services while investing in a considerable portfolio of taxi plates. The Company’s brands now include Blue Line Taxi of Ottawa, Capital Taxi of Ottawa and Rockland, DJs Taxi of Ottawa, Veteran’s Blue Line of Cornwall, Central Taxi of Belleville, Blue Line Taxi of Oshawa, Blue Line Taxi of Pickering, Blue Line Taxi of Ajax, Central Taxi of St. Catharine’s, and most recently, 5-O Taxis operating in St. Catharines, Fort Erie, Grimsby, Niagara Falls, Thorold and Niagara-on-the-Lake.
Mr. Patni spoke of the Company’s current priorities and the manner in which the Series 2008 upgrade will support these programs, “The ingredients of our success are many, but without a doubt, technology is one of the key pillars. We have invested heavily in automating our systems and optimizing our processes so that we can deliver the highest quality of service at reasonable prices, while ensuring that our members and their families can count on fair incorruptible services and a decent standard of living. With such distributed operations, a main focus today is standardization. Recognizing that every market has its unique requirements and expectations, we are confident that with the new GPS enabled Series 2008 Mobile Data terminals in all of our taxis, drivers and passengers will realize an unparalleled degree of opportunity and reliability, with the promise of new features and services to come.”
The first fleet that will benefit from the introduction of the Series 2008 platform will be Blue Line Taxi of Ottawa. With 542 vehicles operating under its color scheme, Blue Line has leveraged Mobile Knowledge technology since the late 1970s. The fleet has been using the Series 4022 Mobile Computer for almost 15 years. The introduction of the Series 2008 MDT will provide a range of enhancements including; fully integrated GPS to ensure fair and equitable distribution of work; enhanced driver distress annunciation, the option to migrate from Private Mobile Radio communications to Public Data Communications should the company elect to do so, and integration with rear seat Point of Sale technologies for cashless payment. The roll-out will continue with all Capital, Central and 5-O fleets to follow.
Kevin French, Mobile Knowledge President shared his thoughts on this long standing partnership, “Blue Line was one of the first companies in the world to implement data dispatch. Mobile Knowledge has had the privilege of serving Blue Line for more than 40 years. The choice of the Series 2008 as Coventry’s standardized in-vehicle platform further validates this mobile data terminal as an industry workhorse.”
The Mobile Knowledge Cabmate Call Center system and Series 2008 Mobile Data Terminal continue to drive many of the largest and most successful fleet operators across North America. MKC will be launching Cabmate 16 at its Advanced Training Seminars to be held in February of 2012.
To learn more about Cabmate, the Series 2008 and other Mobile Knowledge dispatch technologies, please contact sales@mobile-knowledge.com or dial 866-624-5330.